Moray Trophies Ltd, 31 Queen Street, Lossiemouth, Moray, Scotland IV31 6PR
Tel: 01343 812399 / Mob: 07979 293588

Moray Trophies Ltd Privacy Policy Statement

Moray Trophies Ltd is committed to complying with the General Data Protection Regulation Act 2018. We believe that looking after the information that you share with us is very important and we want you to be confident that your information is kept safe and secure, and to understand how we use it to be able to provide you with a better service.

This Privacy Notice was updated on the 22nd May 2018.

What information we collect

When you confirm an order with us or initially engage with us as a potential customer, we may collect some personal information such as:

  • Name
  • Company address
  • Contact telephone number
  • Email address
  • Social media contact

When you place an order via telephone, email or social media we collect only the information you supply.

How we use your information

To enable us to manage our business and provide you with the best products and services in the most secure way, we will process your information under the legal basis of legitimate interests. Here are the ways in which we may process your information:

  • Process your orders
  • Notify you of your order progress
  • Follow up for payment

You can ask us to stop processing your information for reasons connected to your individual situation and we must do so unless we believe we have a legitimate overriding reason to continue processing your information.

Credit/debit card details are only used for the processing of payments for our products and services. Once processed, this financial information is securely destroyed and never kept on file. Moray Trophies Ltd is fully compliant with PCI DSS regulations.

Who we share your information with

Moray Trophies shares your information with no 3rd parties, except as below:

Delivery Companies

To deliver goods to you, Moray Trophies Ltd works with several delivery partners. We only pass limited information to them to ensure the delivery of your orders.

How long we will keep your information

We will keep your information for 6 years after the date which it is no longer needed by us for any of the purposes listed under How we use your information.

Links to other website

Moray Trophies Ltd website may contain links to supplier websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What are your Rights

Your Data Subject Rights are set out below and you can find more information on the Information Commissioners website www.ico.org.uk

  • Right of access to the information we hold about you
  • Right of rectification of your information when incorrect, out of date or incomplete
  • Right to erasure of your information, also known as the right to be forgotten
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing of your information
  • Rights related to automated decision making, including profiling

You have the right to request a copy of the information that Moray Trophies Ltd holds about you and to have it corrected, if that information is inaccurate. To ask for your information please write to: Managing Director, Moray Trophies Ltd, 31 Queen Street, Lossiemouth, Moray IV31 6PR.